CDFG wins the Hong Kong International Airport duty free liquor and tobacco concession
Airport Authority Hong Kong (AA) announced the award of Liquor & Tobacco concession at Hong Kong International Airport (HKIA) on April 5th 2017. CDF- Lagardère Company Limited, a joint venture formed by China Duty Free Group (hereinafter referred to as CDFG) and Lagardère Travel Retail won the tender amidst a strong field of contenders and was awarded duty free contract for liquor and tobacco products starting from the end of this year. CDFG is a subsidiary of China International Travel Service Corporation Limited, which is wholly-owned by China National Travel Service Group.As an international and regional aviation hub, HKIA connects more than 190 destinations in the world, including 40 cities in mainland China. HKIA achieved a record high of 70.5 million passenger handling capacity in 2016. Being one of the world’s busiest airports, the importance of its liquor & tobacco business to the world’s duty free industry is self-evident.The liquor & tobacco tender covered eight stores with a total operating size of around 3,400sqm. CDF- Lagardère Company Limited aims to set a new benchmark in liquor and tobacco duty free industry through three dimensions: products, experience and service. Products: leveraging on the combined strength of CDFG and Lagardère Travel Retail and offering an appealing product mix, including the world’s largest Chinese Liquor and Tobacco corner, a House of Single Malt plus an exclusive Asian Liquor concept store and a dedicated Hong Kong Gourmet section to name a few. Experience: introducing customer interactive zones that include showcasing of manufacturing process of products, VR shopping and tasting bars. Service: building a Customer Service promise program and dedicating Customer Service Desks as well as an in-store VIP lounge. By putting in place these comprehensive measures, the company is confident in bringing the most unique shopping experience to passengers at HKIA.Charles Chen, President of CDFG stated: “It is such a distinguished honor to be awarded the Liquor and Tobacco concession at HKIA. This is a significant milestone for CDFG to grow globally. We genuinely appreciate the trust and confidence the AA has placed in us. CDFG in partnership with Lagardère Travel Retail, shall deliver a world class duty free shopping experiences at HKIA”.Dag Rasmussen, Chairman and Chief Executive Officer of Lagardère Travel Retail added: “The award of the Liquor and Tobacco license at HKIA to Lagardère Travel Retail’s joint venture with CDFG is a recognition of our mutual category leadership and respective operational expertise. We are grateful for the trust placed in us by the AA.”CDFG and Lagardère Travel Retail are familiar names in global travel retail industry. CDFG is the leading duty free operator in China’s duty free industry, who has 248 duty free stores across mainland China, Hong Kong, Macau, Taiwan and South East Asia as well as the world’s largest single duty free shop - Sanya International Duty Free Shopping Complex. With a presence in 31 countries, 220 airports and 700 train stations in EMEA, North America and Asia-Pacific, Lagardère Travel Retail is a leading travel retail operator with a global reach with a complete range of brands and concepts for duty-free, luxury, travel essentials and foodservice.
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